FAQ’s
Contact Us:
For immediate help fill out contact information on our Support page and we will get back to you as soon as possible. Thank you!
Email us at: Info@soogsbodycare.com
Shipping:
1. All orders are processed within 4 to 7 business days. This excludes weekends and holidays.
2. Processed orders will then be shipped via selected courier (USPS, UPS, or FedEx) and you will be provided with a tracking number.
3. Once your order updates it will let you know your estimated delivery date. The estimated arrival time to receive your order is about 1 to 2 weeks.
If you have any other questions regarding shipping please email us at: info@soogsbodycare.com
Product Info:
Please test products on a small patch of skin before using to ensure there are no allergic reactions. If any irritation occurs, discontinue use.
Refund / Exchange:
Returns:
Due to COVID-19 we currently do not accept returns. If your product is damaged or defective please contact us within 14 days for further assistance.
Refunds:
If the product is damaged or defective please contact us within 14 days so we can evaluate a refund. If we approve your refund, we will refund it to the original method of payment. Depending on your card issuer’s policies, you will receive the refund in a number of business days depending on your financial institution.